0120938112はau/KDDI（代理店）
要件
auホームというサービスの勧誘
- auが提供しているホームセキュリティサービスの営業電話
- 「トラブル時に警備員がかけつける」「水道トラブルの修繕」「家電保証」など、住まいに関するセキュリティや保証を月額制で行うサービスとのこと
- 重要な連絡などではない
0120938112への折り返しは不要
緊急性はなく、ただの営業電話なので、興味がなければ0120938112%（au）への折り返しは不要。本当に重要な要件であれば、またかかってくる。
0120938112からの着信を無視すると？
営業電話なので、0120938112からの着信を無視しても、基本的にしつこくかかってくることはない。ただ、時期や人によっては何度かかかってくる可能性は考えられる。例えば、月末で企業側に契約者獲得ノルマがあるなど。0120938112からの電話がこれ以上不要な場合は、電話に出て「案内は不要」と伝えるか、着信拒否をしておくのが確実。
0120938112の着信を受けた人の口コミ
今掛かって来ました。
au系の勧誘。
切ろうとすると話を引き延ばそうと必死。
他社もしつこいけど、au系のしつこさはもううんざりするレベルで酷い！
こういう勧誘がauやKDDIの信用を落としてるっていい加減に気づいた方が良いと思いますけどね。
昼頃に電話がかかってきて、auの月額サービスプランの勧誘とのことで話を聞くと。
１、何かあった際にご自宅に駆けつけるセコムみたいなホームセキュリティサービス。
２、水道などのトラブルの際に専門業者より安い価格（専門業者より安いとしか言わなかった。）で修理するサービス。
３、家電製品のメーカー保証に上乗せした保証サービス。
を最初の三か月無料で月額４９０円程でどうですか?
的な感じでの勧誘だったがもちろん拒否。
後で知人のauショップの店員に聞くと「そんな話は聞いた事がないので無視していい。そもそも、新規サービス勧誘ならショップ店員にも勧誘指示の通知が来るし、他の事業展開をするならテレビやネットでアピールしないと信用がないよ。」
との事。
まぁ、そもそも転勤だらけでビジネスホテルが家になりつつある人間には不要なサービスだ。
悪質な迷惑電話の撃退法
社名・担当社名を聞く
悪質な営業電話は、社名やオペレーターの名前をハッキリと言わず、曖昧な状態で話を始めることがあります。例えば「ネット料金の見直しに興味はないですか？」のような切り口です。ここからセールストークに進んでいくという工程をたどります。ネット回線や投資、電力業者などによくある手法です。こういったセールスに誘導されないように、まずは「会社名と担当者のフルネーム」を聞き出すことが重要です。
電話の目的を最初に聞く
よくある営業の手法として、アンケートなど営業とは関係なさそうな話題を振ってくる電話があります。アンケートに答えていくうちにいつの間にか製品の営業や勧誘になっていくという流れです。また、家電購入後に製品の使用感の感想を知りたいといった雑談から入り、ウォーターサーバーやネット回線はいかがですか？という営業に話をスライドさせていくという手口もあります。なので、アンケートなどの名目で電話がかかってきた際には、その目的をハッキリと説明してもらうようにしてください。
特商法について知っておく
特商法（特定商取引法）では、消費者側が断っているにもかかわらず、業者が引き続き勧誘を続けたり、再度営業をかけることを禁止しています。つまり、一度でも「営業は結構です」と伝えれば、法律上、業者はそれ以上勧誘を続けることはできなくなるのです。営業電話がかかってきた際は「特商法に基づき、これ以上の営業をお断りします」と伝えれば、業者はそれ以上何もできません。（特商法に引っかかると業務停止処分などが下るケースもあるため）
2009年12月に特定商取引法が改正され、電話勧誘販売、もしくは訪問販売の場合、消費者が「いらない」「興味がない」とはっきりと勧誘を断っているにもかかわらず、業者が引き続き勧誘したり、再度勧誘してはいけないことになりました（再勧誘の禁止）。
この規定に反した場合は指示や業務停止命令の対象となります。しつこい業者には特定商取引法に反することを伝え、不要な勧誘はきっぱりと断るようにしましょう。
なお、特定商取引法に違反する業者については、消費者庁長官もしくは経済産業局長または都道府県知事に申出て、業者に適切な措置をとるよう求めることができます。特定商取引法に違反する業者を通知する方法については財団法人日本産業協会で案内を行っています。（引用：国民生活センター）
悪質な営業に引っかかりそうになったら消費者ホットラインを活用（ダイヤル188）
悪質な営業電話は少々強引な手法で製品契約などを取ろうとしてくることもあります。もし電話を切った後に「電話口で自分の情報を言ってしまったけど大丈夫だったかな」など不安になった際は、消費者ホットラインを活用してください。
消費者庁では、消費生活センター等の消費生活相談窓口の存在や連絡先をご存知でない消費者の方にお近くの消費生活相談窓口をご案内することにより、消費生活相談の第一歩をお手伝いすることを目的として、消費者ホットラインを設置しています。
契約や悪質商法におけるトラブル、製品・食品やサービスによる事故等のご相談で、どこに相談してよいか分からない場合には、一人で悩まずに、消費者ホットライン188番をご利用ください。（引用：消費者庁）
迷惑な営業電話の対策アプリはある？
存在するにはしますが、基本的に有料（月額制）となっています。1. Whoscall（フーズコール）
- 特徴: 電話番号データベースに基づいて、発信元を特定し迷惑電話を検出します。不審な番号からの着信や営業電話の場合は、警告表示がされるため、事前にリスクを把握できます。
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- 特徴: 世界中の迷惑電話番号がデータベースに登録されており、迷惑電話の発信者名が表示されます。日本でも多くの迷惑電話や営業電話を認識し、通知します。
- 機能: 営業や詐欺電話の識別、不審な番号の自動ブロック、SMSのフィルタリング機能もあり。
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